Visual Valpo

Visual Valpo LogoBecause those who live and work in Valparaiso take a lot of pride in the city’s appearance, the city is unveiling a new program designed to make all of us “city inspectors.”

Visual Valpo gives each of us three different ways to contact the city to report things that compromise public safety or appearance, such as a fallen sign, a malfunctioning light, a pothole or other issue.

If you spot something amiss, Visual Valpo encourages you to report it in one
of three easy ways:


  • Call the Visual Valpo line at 548-4850 and leave a message detailing the location and nature of the problem.

  • Text your message to 313131. Your initial message must say “visualvalpo” only. Text your issue after receiving the confirmation message.


In all cases, your message will be directed to the proper department for prompt attention. “This is just one more way we can work together as a city to put our best face forward,” said Mayor Jon Costas.

A free cell phone app for iphone is also available (called “Citizen Request Tracker"), which provides a shortcut to online request base.