Rider Feedback

We want to hear back from you! Whether it's a praise about a good driver or a complaint, or just feedback on how to make our service better.

Comments

The ChicaGO Dash and V-Line are public services established to meet the needs of the greater Valparaiso community. As such, we desire your feedback anytime regarding our service. If you have input you would like to submit please complete the ChicaGO Dash Customer Satisfaction Survey.

Complaints 

If you have a less than satisfactory experience involving the ChicaGo Dash, please let us know so that we can work to prevent it from happening again. There are a few options for submitting complaints: General, ADA, and Title VI. If you do not know which complaint option best suits your situation, follow the instructions for General complaints. More Information can be found under the Complaints Tab on the Left. 

Surveys 

The ChicaGO DASH is a public transit service provided to the greater Valparaiso community. As such, it is our goal to live up to our riders' expectations and needs. From time to time, we will post surveys here and encourage all to participate so that we can provide the best service possible. https://www.surveymonkey.com/r/K9SCFDG

https://ci.valparaiso.in.us/FormCenter/Transportation-2/Dash-Route-Reduction-Survey-114